Customer Engagement and Approval Process
At our company, we prioritize customer involvement to ensure a truly collaborative experience. We understand that it's your creation, and therefore, you should have the final say. Once we meticulously review your order, our expert design team will email you an updated proof image of your artwork, along with any necessary corrections, for your approval. We want to emphasize that we NEVER proceed to production without obtaining your authorization first. Your satisfaction and involvement are paramount to us.
Flexible Design Formats
We empathize with the frustration of dealing with websites that limit design formats, forcing you to convert files unnecessarily. That's why we've taken great care to accept various file formats, including JPG, .GIF, .BMP, .TIFF, .PDF, AI, .EPS, and .PSD. Simply upload your design, resize and center it to your liking, and leave the rest to us. We've made the process refreshingly simple and hassle-free.
Custom Fonts and Pixelation Concerns
We understand the critical role fonts play in the success of a design. If you have a specific font in mind that is not available in our customization options, don't worry. Just reach out to us at 1.855.839.6900 or contact our dedicated Customer Support. We'll gladly accommodate your request by editing your design using your preferred font and provide you with a proof image for your approval. Additionally, if you encounter pixelation issues, our talented graphic design team is here to rescue your design, ensuring crispness and even offering color adjustments if desired.
Precise Placement and Color Contrast Expertise
Achieving the perfect placement of your design is of utmost importance to us. We pay close attention to this aspect during our review process, ensuring that your design is centered and positioned exactly as it should be. Furthermore, as professionals, we possess a trained eye for color contrast. If we believe that your chosen ink color might not display well on your selected shirt, we will proactively contact you and propose alternative options to resolve this concern. We strive to guarantee the best possible outcome for your design, considering both online aesthetics and the printing process.
Underbase Technique and Size Adjustments
When it comes to printing on apparel that isn't white or light pastel, we employ an underbase technique. This involves applying a layer of white ink as a base before printing your artwork, enhancing the vibrancy of the top colors and ensuring they truly pop. We automatically include this underbase process in our services when you order black or dark-colored shirts, as we take this step with utmost care and precision. Please note that additional charges apply for this meticulous process. Moreover, rest assured that our team is adept at adjusting your artwork's size to fit different apparel sizes, be it for youth or adults. If you have any questions or require further information about sizing, feel free to reach out to us at 1.855.839.6900 or contact our Customer Support. We're here to assist you every step of the way.