(DMCA) Policy
This DMCA Policy explains how Twisted Swag responds to copyright complaints, infringement notices, counter-notifications, and related intellectual property concerns involving website content, uploaded artwork, submitted logos, customer files, and other creative materials connected to the business.
Because Twisted Swag works with customer-supplied artwork, logos, images, text, and designs, this page exists to explain the process for reporting claimed copyright infringement and how Twisted Swag may respond when intellectual property concerns are raised.
Helpful Policy Pages
What This Page Is For
This page is for copyright owners, authorized agents, customers, and site users who need to understand how Twisted Swag may handle copyright-related complaints involving materials submitted to or displayed through the website or order process.
Customer Responsibility for Submitted Content
Customers are responsible for making sure they have the right to use any artwork, logo, text, image, or other content they submit to Twisted Swag. Uploading a file, requesting production, or asking Twisted Swag to use submitted content means the customer represents that they have the necessary rights or permission to do so.
How To Submit a Copyright Complaint
If you believe that material connected to the Twisted Swag website or order process infringes your copyright, you should submit a written notice that clearly identifies the copyrighted work, the material you believe is infringing, and the basis of your claim.
A proper notice should include enough information for Twisted Swag to identify the work at issue, locate the allegedly infringing material, and communicate with the complaining party.
Information That Should Be Included in a Notice
- Your name and contact information
- A description of the copyrighted work you claim is being infringed
- A description of the allegedly infringing material and where it appears
- A statement that you have a good-faith belief the use is not authorized
- A statement that the information in your notice is accurate
- A statement that you are the copyright owner or authorized to act for the owner
What Twisted Swag May Do After Receiving a Notice
After receiving a sufficiently clear copyright complaint, Twisted Swag may review the issue, request more information, remove or disable access to the material in question, pause related work, refuse future use of the material, or take other appropriate action depending on the situation.
Counter-Notification Process
If a person believes material was removed or disabled by mistake or misidentification, that person may provide a counter-notification. A counter-notification should clearly explain why the material should not have been removed and include enough information for the matter to be reviewed properly.
Repeat or Serious Violations
Twisted Swag reserves the right to refuse orders, remove content, suspend communication, or take other appropriate action where repeated or serious intellectual property issues are involved. That may include situations where a customer repeatedly submits content they do not have the right to use. :contentReference[oaicite:1]{index=1}
Website Content vs Customer-Submitted Content
This policy may apply differently depending on whether the issue involves website content created or controlled by Twisted Swag, or customer-submitted materials provided through an order, upload, quote request, design process, or other transaction-related workflow.
No Legal Advice
This page is provided for general policy and process information only. It is not legal advice. If you need legal advice regarding copyright ownership, infringement, fair use, or DMCA procedure, you should consult a qualified attorney. :contentReference[oaicite:2]{index=2}
Why This Page Matters
This page exists to clarify how copyright-related issues may be raised and reviewed in a business that regularly handles uploaded artwork, logos, and customer-submitted creative content.
Who This Page Is Best For
This page is best for copyright owners, authorized agents, customers, and users who need a clearer explanation of how Twisted Swag may handle copyright complaints and related content issues.